Kriete Truck Center - Madison

Will merlos 3 months ago

OK, so I'd like to say that on 06-26-26 I went to Kriete and I have to say that this is the best experience I've ever had at any Volvo dealer, the gentleman at service department was really friendly and help me out with the truck I took there and they were quick to work in my truck and also the gentleman at parts went out of his way to help me find the curtains for my 2027 Volvo tried different dealers and no one help me out but this gentleman was helpful and even that they didn't have there he found curtains for a 2026 volvé that fit perfectly in my truck so thanks to this guys even the mechanic was professional and quick to do his job. I recommend this place to got get your needs done. They will take you quick. Thank you guys for all the help.

David Stojkovic 5 months ago

I have been in business for about 8 years now, purchased a number of trucks , these guys are top notch, my last 3 Volvos I purchased from this location, Mark always goes above and beyond to make sure that I get the best service possible. I cannot express how happy I am to do business with them every time. My company also uses their leasing program, all the trucks are in a great shape and they are always available to help any way they can. 10/10

Ramazan Serce 7 months ago

They'll tell you to leave the trailer outside, but be careful, you might get fined.

Robert Newberg 10 months ago

Five star service all the way. The front desk associate was incredibly sweet and made the check-in process easy. The diesel mechanics were just as friendly, and the driver lounge was a nice touch. Now, I wasn’t going to let this affect my five star rating, but if you’re as terrified of spiders as I am, waking up in a cozy recliner to a little creepy crawler making its way up your leg will definitely get your heart racing. I’m mentioning it so other drivers know, and because it might be worth having pest control run through the facility and set up some prevention. The spider was harmless, but it’s still an experience I’d rather skip. Aside from that, this is a very busy location and the fact that they were able to squeeze my truck in and service the DEF sensor in a timely manner was excellent. Even better, it ended up being covered under warranty. That’s a win in my book. I checked in around 12:30 in the afternoon, they called at about 3:30 saying they were starting on it, and the estimated completion time they gave was accurate. I look forward to returning in the future. Very professional team and a great group of people.

Nicole Steffens 2 years ago

Love this location! My Volvo VNL warrenty repairs get done here and in an efficient and timely manner. Customer service is always friendly and courteous. Part department is great, especially if you already know the part number. As my truck starts getting older I'll be sure to come back for regular maintenance as well.